How do I enter a competition?

Choose a watch, answer one moderate watch-knowledge question, pick how many entries you want, and pay securely. The whole flow takes under a minute on mobile.

Is this skill-based or a game of chance?

Every Want That Watch promotion is a skill-based prize competition. You have to answer a watch-knowledge question correctly before you can submit a paid entry, and free postal entries face the same skill question. Random or unanswered submissions are not eligible for the draw. Competitions are subject to eligibility, verification, and official rules.

How is the winner selected?

The draw runs on the published draw date using a documented, deterministic procedure. Each new draw stores a random seed, the eligible entry log, and the winner index, so the result can be recomputed and audited.

What payment methods can I use?

Credit and debit cards, Apple Pay on supported Safari devices, and Web3 wallets (Ethereum / Base) once our merchant integration is live for your region.

When and how do I receive my watch?

If you win, our concierge contacts you within 24 hours to confirm your address and ID. The watch ships fully authenticated and insured, with insured delivery where applicable and tracked courier worldwide.

Are the watches authentic?

Yes. Every piece goes through our authentication lab — magnification of laser engraving, escapement timing, and a four-step inspection — before it joins the collection. Each watch carries a certificate of authenticity.

What if my answer is wrong?

You see a short educational hint and can try again immediately. Your card isn't charged until you've qualified and confirmed your entry.

Can I get a refund?

Once your entry is confirmed it's locked into the draw, so it isn't refundable. If a competition is cancelled before the draw, all paid entries are refunded in full.

Do I have to be in the UK to enter?

No. Anyone aged 18 or over can enter securely without an account, and we ship internationally via tracked, insured courier. Some payment methods may vary by region.

What if a competition isn't full when the draw date arrives?

The draw still happens at the published time. The recorded seed and the documented draw procedure are unchanged. We may, at our discretion and on notice, extend the closing date — but we will never silently roll a draw forward.

How do I contact the concierge?

The fastest path is the floating WhatsApp button on Our Website. You can also email info@wantthatwatch.com or use the contact form.

Still have questions? Contact the concierge →